Privacy policy
At T E Shepherd Art & Illustration, we are committed to protecting & preserving the privacy of our visitors when visiting our website or communicating electronically with us.
This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you when you visit this website to place an order, fill out our online contact form or sign up to our mailing list
This Policy is occassionally updated, so we'd recommend that you check back from time to time.
Note: the practices set forth in this privacy policy are for the Rachel Henderson Art Website only. If You link to other Websites, please review the privacy policies posted at those sites.
Information we collect
In running and operating this website we may collect and process certain data and information relating to you and your use of this site.
This data and information is detailed below:
- Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information (or requesting contact from us) or in making a purchase.
- Information provided to us when our visitors communicate with us electronically for any reason.
Use of Cookies
Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected, this information is used by us to improve our website & further enhance the visitor experience and, may be shared with advertisers.
Please note that no personally identifiable information is recorded.
We may also at some point in the future use the cookies to gather information about your general internet use to further assist us in developing or website where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive & then stored there and transferred to us where appropriate to help us to improve our website & the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
Facebook Pixel
From time to time we run campaigns to reach our existing client audiences on Facebook. Facebook makes use of a pixel code which sits on our website & acts similarly to a cookie in that it gives us information again of how people coming from Facebook to our website, are using our site. Any customer data that passes through the Facebook pixel is ‘hashed’ locally on the browser before it goes to the Facebook servers for matching. This hashing process turns your data into short encrypted messages that cannot be tampered with. They use these hashes to match pixel events with people on Facebook. Then Facebook deletes all matched & unmatched hashes immediately after the matching process ends. They do not collect or store any personally identifiable information on their servers.
The Facebook pixel also uses a secure https connection, so that any data transmitted from the browser is safely returned to their servers.
Use of your information
The information we collect is used for our own use in developing our website. In addition, we may use the information for the following purposes:
- (a) To provide you with information relating to our website, products or our services that you request from us.
- (b) To provide you with information on other products or services that we feel may be of interest to you (only if you have given us explicit permission to do so through signing up to our mailing list).
- (c) To meet our contractual obligations to you.
- (d) To notify you about any changes to our website, including improvements, & service or product changes that may affect your order.
If you are an existing customer we only contact you regarding information about the goods and services you have ordered or explicitly enquired about or through joining our mailing list that you will have previously consented to via our website or at an event you have visited us at.
If you are a new client, we will only contact you when you have provided consent and, only by those means, you provided consent for e.g. trade account email enquiry.
If you do not want us to use your data then you will always have the option to object to such use.
Storing your personal data
Information that we collect may on occasion be transferred & stored outside of the European Union for the purpose of supplying our goods or services to you if necessary. By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure & is handled in accordance with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically & transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Commitment to Data Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We use encryption to protect your information contained in our customer list. We use a firewall to protect against unlawful intrusion. We limit access to your information on a “need to know” basis. We transmit the entire credit card number to the appropriate credit card company during order processing.
No system can guarantee absolute security, just as the finest lock cannot guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.
Disclosure of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to others companies or third parties for any marketing related purposes.
If You have any questions, concerns, or comments about our privacy policy, or wish to access or change the information which we hold on you, you may contact us using the information below:
Email: thomas@shepline.com
Date of Policy Update: 10 April 2020